Employee Engagement Optimization: Avo HR Automation Tool

The Challenges of Building AI-Powered HR Tools

Avo, as a pioneer in the field of HR management automation, recognized that many companies grapple with HR management tasks that are repetitive, time-consuming, and inefficient. They noticed that existing HR automation tools for recruitment and further employee management in the market were not providing the level of customization and predictive analysis required by large corporations.

That’s why they wanted to create a robust HR AI software that could redefine all the processes in the field, and allow HR managers as well as employers to use a single platform to connect, exchange opinions, and boost their performance and job satisfaction whether in-person, hybrid or 100% remote.

The future employee engagement platform should have a powerful AI chatbot that could:

• quickly process personal data;
• make real-time suggestions and visualizations;
• streamline and ease employee management;
• save time and resources for the HR managers;
• make the communication in the company more intuitive and transparent for all.

The significant challenge in developing this innovative HR tool was to enhance it with an AI solution that can handle the complexity of human behavior and needs, be user-friendly, and possess powerful data analytics and 3rd-party integration capabilities.

Traditional HR management solutions were insufficient, as they were not versatile or adaptive enough to meet the needs of the modern workplace. Thus, Avo was looking for highly skilled full-stack engineers who could strengthen their in-house development team and fulfill the following goals:

• Collaborate with the client’s team, participate in the task scope estimation, and set realistic deliverable deadlines;
• Build a robust and highly performative back-end and the admin panel for the system, able to handle complex computations, and quickly process a massive amount of personal data variations;
• Help to create a catching, user-friendly, and intuitive UI for the system according to the project design requirements;
• Enhance the system with AI and machine learning algorithms for accurate data analysis, predictive analysis on employees engagement, and personalized recommendations on its improvement;
• Enrich the HR platform with powerful 3rd-party HRIS integrations for added functionality;
• Implement robust data protection measures for sensitive employees’ information;
• Improve system performance, ensure stability, and resolve any bugs on the client side;
• Provide technical and maintenance support for the HR platform.

To cover all these challenging tasks, Avo needed a skilled team of AI developers who could build the needed architecture, expand the platform's functionality with artificial intelligence and ML solutions, carry out additional optimizations, and then integrate it seamlessly with 3rd-party solutions. The important factors in choosing a software vendor were the expertise in AI technologies, Cloud app development, creating HR solutions, and exceptional knowledge in cyber security.

Fively, with its robust portfolio in all of these areas, including a special focus on AI-driven solutions, stood out as the best choice for this project. After an in-depth discussion with our team, Avo was convinced that Fively had the right expertise and approach to help them achieve their vision. The project details were shared, the scope of work was explained, and our collaboration on this ambitious project began in earnest in late 2022.

How Fively Helped to Create an Ultimate AI Tool for HR Management

Throughout the execution of this AI-driven HR management project, we provided the Avo team with more than state-of-the-art AI engineering services, a well-structured powerful backend, and an adaptive UI. We became a full-fledged part of the team, helping to estimate the scope of tasks, setting deliverable deadlines, communicating with the client's team regularly, and, what’s most important, continuously offering optimal architecture for this unprecedented HR tool driven by AI.

Project Architecture. The development of this employee recognition and motivation software for small businesses and enterprises consisted of 2 congruent parts: the development of the main system and the creation of an AI-based HR chatbot. And Fively developers took part in both these project lines.

Firstly, to create and optimize the work of the main HR management platform, we utilized the architecture and toolset described below:

• Nest.js - a versatile framework for building a scalable and maintainable backend for the HR system;
• React.js - for creating interactive and component-based user interface for the app;
• AWS - for quick and secure hosting of the HR app on a cloud platform;
• Kubernetes - to automate deployment, scaling, and management of the containerized app;
• PostgreSQL - for efficient object-relational database management for the system;
• DogQ - a no-code testing platform. We used it for regression and e2e testing automation, real-time reporting, and checking the project’s analytics;

When the development of the main system was coming to an end, we concentrated on creating a powerful AI-based HR chatbot, which could allow us to automate and speed up the work with the system at times.

For this unique example of implementing AI in HR management, we used the following technologies:

• Next.js - was used to fetch data from the used APIs and the database and pass it as props to our web page components;
• React.js - for creating interactive and component-based user interface for the app;
• Pandas - for fast and flexible data manipulation and analysis in the back-end;
• Langchain - to create a LLM chatbot able to quickly process large amounts of data with little computation power;
• Open AI - for integrating additional AI functionalities into our LLM chatbot;
• AWS - for quick and secure hosting of the HR app on a cloud platform;
• Kubernetes - to automate deployment, scaling, and management of the containerized app;
• PostgreSQL - for efficient object-relational database management for the system;
• DogQ - a no-code testing platform. We used it for regression and e2e testing automation, real-time reporting, and checking the project’s analytics;

Team Structure. The completion of this HR platform optimization project was thanks to an international team of developers, designers, and project managers, 2 of which were highly-experted full-stack developers from Fively with a deep knowledge of AI, ML, and Cloud infrastructure.

Communication tools. As soon as the project commenced, we established seamless communication with Avo's in-house international development team. We utilized Jira for task management and tracking, and Slack for swift communication on project initiatives and changes.

We also conducted daily stand-ups for clear task tracking and to encourage open discussion upon possible innovations and architecture solutions. Additionally, we organized monthly retrospectives to keep everyone on the same page and continually enhance our approach.

These technical and management decisions allowed us to successfully accomplish all the project goals, and deliver a 100% automated top-tier AI-driven HR management solution, that is now one of the best of its kind in the market.

Avo Project Results

Working together with Avo international development team, we successfully developed an advanced AI-driven HR management system, and equipped it with a plethora of cutting-edge features:

• Our highly skilled full-stack engineers collaborated effectively with the client's in-house development team, actively participated in task scope estimation, and set achievable deadlines, ensuring smooth project execution.
• We successfully developed a robust and high-performance backend for the system, along with an admin panel capable of handling intricate computations and processing large volumes of personal HR data swiftly.
• Fively specialists, together with the international team of engineers, created an appealing, user-friendly, and intuitive UI for the system, which adheres strictly to the project design requirements, enhancing user experience.
• Taking advantage of AI and machine learning algorithms, we provided the HR platform with a powerful AI chatbot, able to perform accurate data analysis and provide results in real time. The system can now perform predictive analysis on employee engagement and provide personalized recommendations for its enhancement, optimizing HR operations.
• The AI-enhanced HR platform was also enhanced with powerful third-party HRIS integrations, enhancing its overall functionality, and making it even more cost-effective for HR needs of any kind.
• Prioritizing security, our team implemented robust data protection measures to safeguard sensitive employees' information, ensuring the system's reliability and users' confidence in the platform.
• Fively helped to optimize system performance and ensured its stability throughout its operations. Any identified bugs on the client side were swiftly resolved, thereby maintaining a smooth user experience.
• Now, we continue to provide full technical and maintenance support for the HR platform, ensuring its continual performance at peak levels, and taking part in further platform development processes.

Fively specialists helped to implement the HR management project and enhance it with complex AI algorithms within an exceptionally short timeframe. The AI-based system is 100% automated and equipped with multiple HRIS integrations, which allows companies using it to better understand their employees, foster an improved work environment, as well as significantly optimize their human resources and costs.

The Avo team was extremely satisfied with the project results. By ensuring the application's high performance and faultless functionality, Fively helped Avo to become one of the best HR management solutions providers on the market trusted by numerous giant corporations like Adobe, Calendly, Sisence, etc.

We will continue to support the platform and make further AI advancements to it to ensure that the platform stays powerful and effective in addressing modern HR management needs.