Assuring Quality for Supply Chain Management Tool: Opply

Challenges of Testing B2B2C Supply Chain Analytics Tools

The domain of food and beverage supply chain platforms has its unique and complex challenges, as this sector, while being diversified, lacks a comprehensive and user-friendly approach to effective and timely ingredient sourcing. That’s why our client wanted to solve these problems by building an all-in-one handy solution that can seamlessly connect SMEs, suppliers, and buyers on a global scale.

Thus, Opply decided to create a highly reliable tool for supply chain management that will not only smooth out the sourcing of ingredients but also creates a transparent and sustainable food and beverages supply chain ecosystem throughout the world.

They started to build the product with their in-house engineering team and soon realized they need additional on-demand specialists in quality assurance to strengthen their team. To ensure the utmost quality and performance of Opply's platform, the chosen QA team needs to overcome the following challenges:

• Collaborate effectively with Opply's development team, manage project timelines, and provide accurate task assessments to guarantee the project's smooth execution;
• Thoroughly test the robust back-end system and the admin panel of the future platform, handling complex computations and a massive amount of data on the costs and descriptions of the goods;
• Test the user-friendly interface and ensure that it simplifies complex supply chain processes and provides a seamless experience for both buyers and sellers;
• Propose timely optimizations and give professional advice to the project’s QA strategy and development process;
• Test the system's security measures and performance to safeguard sensitive information and guarantee a seamless user experience across the platform.

To tackle these challenges, the client scoured the internet for a competent on-demand QA team and chanced upon our company's online profile. They were impressed by our portfolio with numerous unconventional web applications, deep expertise in the eCommerce domain, and Cloud solutions.

Opply set an introductory call to delve deeper into their ambitious project, and after the call, they entrusted Fively with the task of turning their innovative supply chain mapping tool idea into reality. That’s how our fruitful partnership commenced in the middle of 2022.

How Fively Conducted QA for Opply Supply Chain Analytics Tool

In the challenging yet exhilarating journey of testing Opply's tool for supply chain management, Fively's QA team collaborated closely with Opply's in-house development team. By aligning our QA automation strategies with their development process, we became an integral part of the team, effectively managing the testing phase and ensuring the seamless performance of the platform. That’s how the process looked in detail:

Project Architecture. The extensive QA automation toolset used by Fively's team included the following technologies:

• Postman - an effective tool for API testing, enabling us to ensure flawless integration and interaction of different parts of the platform;
• TestRail - a robust test case management software, we used it for organizing, tracking, and optimizing our testing efforts;
• Django - a high-level Python web framework used for validating the functionality and performance of the platform’s backend;
• ClickUp - a dynamic project management tool that facilitated task organization, progress tracking, and team collaboration;

• Swagger - an API design and documentation tool that ensures our APIs are accurately documented and functional;
• DogQ - a no-code testing platform. We used it for regression and e2e testing automation, real-time reporting, and checking the project’s analytics;
• Figma - a cloud-based design tool, instrumental in reviewing UI/UX designs and conducting usability tests.

Team Structure. Our dedicated team of specialists was composed of 2 senior QA specialists who are experts in setting up automated test scripts and are proficient in TestRail, Postman, DogQ, and other testing tools.

Communication tools. We maintained continuous communication with Opply's developers, managers, and design specialist throughout the entire supply chain mapping tool development and testing processes.

Our routine included daily task management and prioritizing with the Click Up tool, Zoom meetings to share the project’s updates, as well as regular sprint planning to evaluate the scope of tasks and set deadlines. Slack was our preferred tool for quick discussions and instant collaboration.

Our careful approach to testing, communication, and management throughout the project, enabled us to provide top-notch QA services, ensuring Opply's supply chain AI tool was fully equipped to revolutionize the Food & Beverage supply chain industry. As for our ongoing cooperation, we plan to continue refining and improving the platform based on user feedback and emerging customer needs.

Project Results

The collaboration between Fively's QA team and Opply's in-house development team resulted in a reliable, efficient, and user-friendly supply chain mapping tool ready to become a transformative force in the Food & Beverage industry. Here’s what we came up with in detail:

• Throughout the project, our QA team collaborate with Opply's development team, effectively managed project timelines, and provided accurate task assessments which guaranteed the project's smooth execution;
• We performed comprehensive testing for the entire ingredient sourcing app, ensuring that all elements of the application functioned seamlessly with the back-end and the admin panel of the platform, including complex computations and a massive amount of data on the goods.
• We executed detailed testing of the user interface to ensure that it was intuitive, easy to navigate, and capable of seamlessly managing data from various supply chain stakeholders. As a result, the app's ability to aggregate data from suppliers, manufacturers, distributors, and retailers, offers its users a comprehensive overview of the entire supply chain.
• We propose timely optimizations and gave professional advice to the project’s QA strategy and development process. Our team's automated testing strategies ensured that the platform could efficiently handle large volumes of data, such as over 1.2 million of daily users, without compromising speed or functionality.
• In addition, we placed great emphasis on ensuring that the application was secure, adhering to the highest industry standards to protect sensitive supply chain information.

The effectiveness of this supply chain AI tool and the smoothness of its operations were highly appreciated by both Opply and the platform users and solidified Opply as one of the best tools for supply chain management on the market with over 25 million of food and beverage brands and over 1.2 million of daily platform users.

By ensuring the application's high performance and faultless functionality, we were instrumental in facilitating Opply's journey to becoming a trusted player in the Food & Beverage industry, and one of the best supply chain solutions of such kind on the market.