We offer business process management services for companies across multiple industries. It is about optimization with modern technologies and business automation solutions to increase efficiency.
We develop BPM and BPA solutions to enable businesses across various industries to use their full potential, speed up all processes, and enhance customer experience.
Healthcare
Business process management automation allows you to improve your services for all demographics and reduce costs.
Banking
BPA and BPM services streamline banking processes, enhance customer engagement, provide security and minimize risks.
Customer support
BPA solutions enable technology-driven business transformation and improvement of every aspect of customer experience.
Finance
We can build a business process management system to improve transparency and security of finance/accounting services.
Insurance
BPM and BPA work perfectly for insurance process management, as they speed up claim processing and reduce risk of fraud.
Analytics
You can use an efficient BPA service to analyze any nuances of customer behavior and create reports automatically.
We provide integrations of BPM and BPA software with popular business applications to enable effective business process management automation. Let your employees conduct business operations using familiar tools integrated under the same umbrella.
Many companies don’t use the capabilities of business process automation (BPA) consistently. We provide digital transformation, business automation, business process management, and other services.
Reach out to us — we will help you pick the right tech stack for your bespoke BPA or BPM solution!
We develop integrated modules that perform a variety of functions to support automation and management of business processes. Craft your business strategy and boost process efficiency with BPM and BPA solutions.
Stakeholders and contacts
Streamline every interaction and keep contact information updated with BPA offerings for business process management.
Activities, calendar, emails
Assign tasks, set deadlines, manage activities, and use other opportunities of workflow automation with business process management solutions.
Reporting tools
Provide specific metrics, see analytics in real time, and create reports using BPM and BPA solutions that we can build for you.
Sales opportunities
Manage sales activities, track performance, update information, and optimize your sales pipeline with business process automation solutions.
Lead management
Automate your lead generation and lead management activities with multi-functional business management process software.
Marketing campaigns
Plan, execute and assess the performance of your marketing efforts using business process management software solutions.
Customer service
Use technology-driven BPM solutions and BPA services to improve customer experience and provide full-cycle client support.
Project management
Use dashboards with real-time visibility and monitor process efficiency with business management process solutions.
Document management
Handle, update, assign, search, and approve documents in various formats using BPM and BPA solutions that we develop.
Streamline every interaction and keep contact information updated with BPA offerings for business process management.
Assign tasks, set deadlines, manage activities, and use other opportunities of workflow automation with business process management solutions.
Provide specific metrics, see analytics in real time, and create reports using BPM and BPA solutions that we can build for you.
Manage sales activities, track performance, update information, and optimize your sales pipeline with business process automation solutions.
Automate your lead generation and lead management activities with multi-functional business management process software.
Plan, execute and assess the performance of your marketing efforts using business process management software solutions.
Use technology-driven BPM solutions and BPA services to improve customer experience and provide full-cycle client support.
Use dashboards with real-time visibility and monitor process efficiency with business management process solutions.
Handle, update, assign, search, and approve documents in various formats using BPM and BPA solutions that we develop.
Fively is a custom software development company, that has been gaining recognition throughout its existence.
Let's have a call and discuss your custom solution.
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Business process automation (BPA) is based on using technology solutions to reshape, simplify and automate various activities, driving business transformation. Services of custom workflow automation may include HR and onboarding, buying and selling goods, processing claims or contracts, keeping records on clients, etc.
Business process management (BPM) includes end-to-end optimization according to your goals and strategies. For example, you can reshape the actions your company takes to improve customer experience. Business process management services are what you can use as best practices to model, analyze, and change your business activities.
Business process management and workflow automation are integrated processes. In a nutshell, a BPM service allows businesses to take a new approach in digital transformation and continuous improvement. A technology-driven BPA service means taking certain steps in that direction with the help of cutting-edge technologies. BPM and BPA applications can, for example, simplify complex business operations, automate routine tasks, predict risks, analyze customer behavior, etc. We develop business process management and automation software that adapts to the needs of your company and requirements of a specific industry.
Organizations can apply various types of technology and software solutions to leverage business process management and automation. Some examples of the advanced technologies used in BPM and BPA applications include Robotic process automation (RPA), Artificial Intelligence (AI) and Machine Learning (ML), Intelligent Document Processing (IDP), workflow rules, advanced analytics methods, and much more.
Cloud technologies can play an important role in the remodeling of business activities in any industry. Using a BPA software solution and BPM service, your organization can automate most of its regular operations. The greatest advantage of cloud application development is that it provides you with almost unlimited access to BPM and BPA solutions. If you are planning to switch to cloud technology, just drop us a line to get a free consultation.
At first sight, project management and process management seem quite similar. Any project has certain stages, results to be achieved and a deadline. Any process also includes specific stages and desirable results. On the other hand, project management deals with one-time activities (any project eventually ends) while process management means constantly working on certain procedures and strategies. In many growing companies, the practices of process management typically change, evolve and scale with the business itself. BPM and BPA software can make this evolution simpler and easier.
BPM offerings include three main types:
Your organization may apply features of all three types of BPM to achieve faster and more efficient business outcomes.
BPM solutions allow companies to improve their outcomes in all kinds of business processes, such as finance and accounting (outsourcing or in-house), invoicing, recruitment and employee onboarding, product development, order and shipping, market research, customer experience and onboarding, etc.
Restructuring and automation with BPM and BPA solutions can help your company improve processes, increase accuracy and reduce costs at 30-40%. In the long run, business process management and workflow automation can lead to more agile and streamlined processes that create a strong competitive advantage in your industry.
There is a way to standardize complex business processes in any organization. Five steps of a BPM lifecycle include: designing, modeling, executing, monitoring, and optimizing. Each step enables you to look deeper into your current business activity and improve it. You can use a variety of solutions like corporate process management, business automation, cloud business solutions, system integration services, and more.
Business process managers understand how to accurately evaluate and design business processes making them more effective. This specialist is also proficient in business process automation. A business process manager executes the best strategies for a certain company and monitors the performance using success metrics. Keeping all actions and outcomes aligned with the company’s business strategy is the main goal of a specialist in business process management and automation.
Training in business process management (BPM) includes learning about the methodologies and technologies that drive systems integration, workflow automation, analytics, reporting, and other aspects of business process management. A qualified BPM specialist understands how to leverage BPM software and BPA offerings to let an organization constantly improve and grow in accordance with its goals and strategy.
Business process management and automation in healthcare supports risk monitoring and compliance with PCI, HIPAA, and other regulatory requirements. What is more, BPM and BPA create more opportunities for patient data security. In addition, business process automation streamlines reporting, optimizes searching, eliminates most of the paperwork, and reduces errors. Healthcare providers can use all benefits of automation and advanced analytics to provide better patient care.
Business process management and automation in banking are important tools that can integrate different departments, systems, and applications. As a result, banks streamline their operational activity, automate most of the routine work, increase employee productivity, and analyze client preferences to offer better services for them. Moreover, business process management and automation provides security of all banking processes, such as transfer of files, private data storage, transactions, compliance and risk management.
The best thing that BPM and BPA software can do for your business is to help you restructure outdated systems, get rid of technical debt and simplify complicated pipelines. The primary goal of BPM and BPA is to make your business operations more transparent and efficient, paving the way for continuous improvement. Do you want to know how this can apply to your specific case? Apart from BPA software development, we provide business process management consulting services, just contact us.
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